Refund policy

Refund Policy

At Kiddkit, we want you to be happy with your purchase. If for any reason you are not satisfied, we’re here to help.

Physical Products

• You may request a refund or exchange within 30 days of receiving your order.

• Items must be unused, in their original packaging, and in the same condition you received them.

• Shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the item arrived damaged or defective.

Digital Products (printables, downloads, organizers, checklists, etc.)

• Due to the nature of digital products, all digital sales are final and non-refundable.

• If you experience any issues accessing your digital files, please contact us and we’ll ensure you receive your purchase.

Subscriptions

• Subscriptions (weekly or monthly packages) can be canceled anytime.

• Refunds for subscription payments will only be granted if requested within 7 days of the initial payment.

• After this period, cancellations will apply to the next billing cycle.

Damaged or Defective Items

If your order arrives damaged or defective, please email us within 7 days of delivery with your order number and photos of the item. We’ll send you a replacement at no additional cost.

How to Request a Refund

To start a return or request a refund, please contact us at [your support email] with your order number and details about your purchase.