Shipping policy

Shipping Policy

Thank you for shopping with Flexelle Below you’ll find our shipping details and guidelines.

 

Processing Times

• Orders are processed within 2–4 business days after payment is received.
• You will receive a confirmation email with tracking information once your order has shipped.

 

Shipping Rates & Delivery

• Shipping rates are calculated at checkout based on your location and order size.
• Delivery times vary depending on the shipping method selected and your location. Typical delivery times:
  
• Domestic (within Canada): 5–10 business days
• International: 10–20 business days
  

 

Delays & Issues

• We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
• If your package is lost or delayed, please contact the carrier with your tracking number. We’ll do our best to assist.

 

Incorrect Addresses

• Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

Contact Us

If you have any questions about shipping, please contact us at flexelle.ca@gmail.com